Thank you for your interest in our online presence. The protection of your personal data is particularly important to us. Below we would like to inform you in detail about the handling of these. Of course, all legal provisions, in particular those of the EU General Data Protection Regulation (DSGVO) and the Federal Data Protection Act (BDSG) as well as other data protection regulations are observed.
1. Data collection and processing
a) Information we collect when you visit our website about you: For the visit of our website and the use of our online offer, it is generally not necessary to provide personal data. Only access data without direct personal reference, e.g. the name of your Internet service provider, the page from which you are visiting us, the names of the requested files, and their retrieval date. These data are evaluated exclusively to improve our offer and do not allow any direct conclusions about your person.
b) Information you give us voluntarily: Personal data is collected if you voluntarily inform us. This can be done, for example, in the context of a goods order, when opening a customer account, when filling out forms on our website, e.g. when registering for our newsletter, or when you contact us by phone, e-mail or otherwise. The information you give us may include your name, address, email address and phone number, date of birth, username, password and other registration information, financial, credit card and other payment information, as well as other personal information (eg medical) and are required so that we can provide our services to you. In accordance with our values, we treat all personal data obtained in accordance with the privacy principles of Art. 5 GDPR, ie. 1) lawful, transparent good faith processing, 2) purpose limitation, 3) data minimization, 4) accuracy and data quality, 5) memory constraint, 6) integrity and confidentiality, and 7) accountability.
2. Use and disclosure of personal data We use your personal data only to the extent permitted by law. This happens mostly in the following situations:
a) To fulfill the contract or if we are about to conclude a contract with you or if we take certain measures or steps at your request. If you e.g. Purchasing goods from us or commissioning us with the provision of a service, your personal data, limited to the minimum required, will be used for the provision of the service or the execution of the purchase contract. This includes, in particular, the transfer of your data to transport companies, financial companies or other service providers used to provide the service or to execute the contract.
c) To fulfill legal or regulatory obligations. If we e.g. Passing your data back to a manufacturer in connection with a product recall or as part of our endeavors to keep our services safe and secure, or threatening the health or safety of individuals.
To assist you in your endeavor, we provide you with regulatory information about products and services that we and other companies in the Henry Schein Inc. Group offer, as far as you have agreed, or that we believe are of interest to you could be. This applies in particular to our exclusive trade events, product and industry novelties as well as current discount offers and top offers. You obtain this information in accordance with your consent or when you have purchased products or services from us or after weighing legitimate interests through different channels, e.g. by mail, by phone, by fax or by e-mail; the latter e.g. if you have registered for the receipt of our newsletter using your name and your e-mail address in the so-called double-opt-in procedure.
A given consent can be withdrawn at any time with effect for the future. Please use the following ways:
By post: Henry Schein Dental Germany GmbH, Monzastrasse 2a, D-63225 Langen
Via phone: 0800 – 140 00 44 (FreeCall)
We will implement your withdrawal as soon as possible. Please note, however, that the processing may take some time. It may therefore be that you will receive marketing and promotional information even after the opposition, because the appropriate measure was already in the expiration phase upon receipt of your revocation.
Although you have effectively objected to receiving marketing and promotional information, this disclaimer does not apply to your personally identifiable information, which we may legitimately process because of other legal grounds, such as yours. because of your purchase of our products or services.
3. International transfer, your duties
So your personal information is recorded in a database of our parent company, Henry Schein Inc., Melville, New York, USA. This is done in order to operate our website so that you can make full use of our products and services and is necessary for the development and development of our business. In particular, we can e.g. gauge the needs of our customers, improve our products and services, and optimize our offerings. In addition, other affiliates of the Henry Schein Group may access your information as required by law.
Your data may be processed by Henry Schein employees who operate outside the EU and work for us or one of our business partners, suppliers or subcontractors. These employees can e.g. be involved in the performance of the services, the booking of appointments, the processing of your payment data and the provision of support services.
In order to make the visit to our website and our online offer attractive and to enable the use of certain functions, we use so-called cookies on some pages. Cookies are small text files that are stored by your browser on your computer and used to retrieve certain information while navigating our website or during future visits. Our partner companies are not permitted to collect, process or use personal data via cookies via our website.
There are basically two different technical types of cookies, once the so-called session cookies (also "Session cookies" on the other hand the Persistent Cookies (also "persistent cookies" called). They are used for different purposes and store different information. Session cookies store information used during your current visit to our website. They help, e.g. as part of your order when compiling the shopping cart.
Session cookies are automatically deleted when you close your browser. No information remains on your hard drive after you leave our website.
Persistent cookies store information between two visits to our website. They remain on your computer and allow us to recognize you as a returning customer on your next visit.
In addition, differences are also made according to the source, i. who sets the cookie. There are so-called "First-party cookies", i.e. our website itself sets a cookie or so-called "Third-party cookies", i.e. a third party sets a cookie. Third-party cookies are often called so-called "Conversion cookies" (a form of persistent cookie) in online marketing and are also used by our website. With third-party cookies, it is possible to gather information about the behavior of a visitor on the website. They are regularly evaluated to determine the strategy and success of the website or serve the delivery of relevant advertising material.
“YouTube (” Advanced Privacy Mode “)
We try to offer you a wide range of multimedia information. That’s why we embed videos from YouTube (YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066 USA). The legal basis for this is Art. 6 para. 1 lit. f) GDPR.
The embedding takes place in advanced privacy mode from YouTube. According to information provided by YouTube, when using the advanced privacy mode do not transfer any information to YouTube Server until you click on the “play” button on a video.
According to the provisions of the GDPR, you have the following rights in particular:
a) the Right to access and correction Your personal data: you can e.g. request a copy of your personal information that we hold about you and verify that we lawfully process and request it or – through customer log-in – independently correct incomplete or inaccurate data.
b) the Right to delete Your personal data: you can contact us e.g. ask you to delete your data if we no longer have a legitimate reason to process them or if you have effectively exercised your right of objection. Please note that we can not always comply with your request for cancellation for specific legal reasons.
c) the Right to objection the processing of your personal data for the future: e.g. anytime we process your personal information for direct marketing purposes or if we rely on a legitimate or third party interest, but you have a situation that outweighs your rights and freedoms. In some cases, however, we may be able to prove that we have an overriding legitimate interest or other authority to process your personal information.
d) the Right to restriction or suspension the processing of your personal data: e.g. to ascertain the accuracy of your information or if you have the right to delete it, but you do not wish to exercise it, or if you ask us to keep your data in order for you to establish, exercise or defend your claims.
e) the Right to transfer Your personal information to you or third parties in a commonly used, machine-readable format. Please note that this right applies only to such automated data that you have released for use by consent or that we have used to fulfill a contract with you.
f) the Right to revoke your given consent at any time with effect for the future, in the cases in which we rely on your consent to the processing of your personal data. Please note, this does not affect the lawfulness of the processing before withdrawal. If you withdraw your consent, we may not be able to provide you with certain products or services.
g) the Right to appeal. In justified cases, you can file a complaint with the relevant data protection authority. However, we would like you to contact us first with your concerns in such a case, so that we can try to resolve your concerns by mutual agreement. We are happy to be your first contact. With regard to your application, we may need to request specific information from you to help us confirm your identity and assure your rights. This serves your and our security, so that your personal data will not be passed on to unauthorized third parties. In order to speed up our response, we may also contact you to give you further information regarding your request. We will try to respond to all legitimate requests within a reasonable time frame, if possible within one month. Occasionally, it may take longer, e.g. if we have any queries, your request is complex or you have submitted multiple requests. In this case, we will notify you and keep you up to date. In principle, you can exercise all the above rights free of charge. In individual cases, we are entitled by DSGVO to charge a reasonable processing fee if your application is manifestly unfounded, repeated or excessive. Alternatively, under these circumstances, we may decline your request.
6. How long do we retain your personal information??
We will not retain your personal information for longer than is necessary for the particular purpose of the processing for which it was collected. This also includes the fulfillment of legal, in particular commercial and corporate law as well as tax and regulatory requirements. In order to determine the appropriate retention period for personal data, we consider, among other things, the number, nature and sensitivity of personal data; the potential risk of damage, e.g. may result from unauthorized use or disclosure; the purposes for which we process your personal information; and whether we can achieve these ends by other, milder means within the applicable legal requirements. By law we are e.g. committed to keep basic information about our customers (including contact and financial information as well as transaction data) for up to six years after use. For other documents, in particular the legally relevant information, e.g. Contracts, invoices, etc. we are obliged to keep for up to ten years. We will take all reasonable steps to destroy any data that is no longer needed or delete it from our system.
We protect your data against accidental or intentional manipulation, destruction or loss as well as against the unauthorized access of third parties through the use of appropriate technical and organizational security measures. These are continuously tested and improved according to the technological development.
8th. Contact for privacy
If you have any questions about the collection, processing or use of your personal data or if you have a right under clause 5, i. Request information, rectification, blocking or deletion of data, please contact as well as to revoke granted consent to:
By post: Henry Schein Dental Germany GmbH, Monzastrasse 2a, D-63225 Langen
Via phone: 0800 – 140 00 44 (FreeCall)
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